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RETURN OF GOODS
If a return needs to be made, it must be done within 60 days of the invoice date. Customers will need to contact a Wheels Now sale representative to discuss instructions and get a RETURN OF GOODS AUTHORIZATION document. The RETURN OF GOODS AUTHORIZATION document needs to be printed and sent back with the merchandise.
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Items must be sent back to Wheels Now and properly packaged to be received by Wheels Now in 'New/ As Sold/Original Condition. Items/wheels cannot be mounted, modified or defective.
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Return To:
Wheels Now Inc.
Attn: RGA
N29 W22798 Marjean Lane
Waukesha, WI 53186
Items must be received during Wheels Now shipping/receiving hours: Monday – Friday 7:30 AM-4:30 PM Central Time.
Freight/transit of returned item must be packaged, coordinated and sent at your expense. Wheels Now will not ACCEPT COD or Collect Returns.
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Items will be inspected upon return for damage, defects or modifications.
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Upon receipt of properly returned good(s), a credit will be issued for items less a 10% restocking fee within 10 business days. Damaged, defective, modified or mounted items may not be accepted and may not be entitled to any credit.
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Any freight, transit or parcel charges incurred or invoiced will not be credited.
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If you have any questions, please contact your Wheels Now representative at 800-782-5145.
Thank you for your business.
12/2024